COVID-19 Statement
Digital Solutions • March 19, 2020
As the COVID-19 situation continues to develop, we want to assure you that we’re taking the necessary precautions to keep our clients and employees safe. In following with Health Canada’s recommendations, where able, our staff will be working from home to help with social distancing.
Mitech will continue to deliver technical services and help our customers avoid any disruptions to their business; however, we will be suspending any non-essential site visits. Our technicians will attempt to troubleshoot support issues remotely. Should an issue necessitate on-site support, we will dispatch a technician.
Business travel has been largely eliminated, except for business-critical activities and customer service. Our service technicians are also taking additional precautions onsite and during service visits.
Our staff have been advised to preserve social distancing and to follow Health Canada’s hygiene protocols. Safety comes first and we will do our part to help mitigate the spread of COVID-19.
For service, please call 1-888-594-9499 or email service@dcos.ca
- Digital Connection Group of Companies
